Michael J. Rivera
Assistant Professor · Business Information Systems

Michael J. Rivera, Ph.D.

Researching how people, AI, and real-time feedback shape better work — and building the tools that put it into practice.

Lehigh University · College of BusinessDecision & Technology AnalyticsBethlehem, PA
As featured inThe Wall Street JournalRead
01 / About
Background

A career at the intersection of academia, industry, and applied analytics and AI.

Michael Rivera is an Assistant Professor in the Decision and Technology Analytics department at Lehigh University's College of Business, where he also directs the Center for AI and Business Transformation (CAIBT). His research and teaching sit at the intersection of artificial intelligence, real-time feedback, and how organizations use data to develop people.

Before Lehigh, he spent a decade at Temple University's Fox School of Business, where he was named Faculty Member of the Year five times across executive and graduate programs. Alongside his academic work, he has co-founded three technology companies — most recently SentinelPrompt, focused on AI safety and adversarial testing — and consulted for organizations including Amazon, Microsoft, Pfizer, Lockheed Martin, and the Bill & Melinda Gates Foundation.

He holds a Ph.D. from Purdue, an M.S. in Artificial Intelligence from Northwestern, and additional graduate degrees from Indiana University and Taylor University. His goal is simple: research that informs practice, and practice that sharpens research.

02 / Research
Areas of Focus

Six threads, one through-line — feedback at the speed of work.

i

Real-Time Feedback Systems

How instant, in-the-flow feedback in workplace apps changes how people learn and perform.

ii

Generative AI & Human–AI Collaboration

When people and AI work well together — and when they don't.

iii

Digital Nudges & Behavioral Design

How small design choices steer better decisions at scale.

iv

AI-Enabled People Analytics

Using AI to understand, coach, and develop talent fairly.

v

Connected Operations & IIoT

How smart sensors and connected machines reshape service work.

vi

AI Safety & Adversarial Prompting

Stress-testing AI systems to catch unsafe and manipulative use.

03 / Publications
Selected Research

Peer-reviewed work in the field's leading journals.

  • 2026

    How Generative AI Transforms Questioning Behavior on Q&A Platforms: Evidence from a Natural Experiment with Pilot Usage of ChatGPT

    MIS QuarterlyUTD 24FT50AJG 4*
    Forthcoming
  • 2026

    Digital Nudges and Social Norms in Real-Time Employee Feedback: Evidence from a Field Experiment

    POM JournalUTD 24FT50AJG 4
    Forthcoming
  • 2026

    The Mind and the Machine: How Does Generative AI Usage Affect the Coding Performance of Developers?

    Journal of Management Information SystemsFT50AJG 4
    Published
  • 2026

    Stimulating Feedback Contributions Using Digital Nudges: A Field Experiment on the Real-Time Mobile Feedback Platform

    MIS QuarterlyUTD 24FT50AJG 4*
    Published
  • 2024

    Seek and Ye Shall Find: An Empirical Examination of Seeking Feedback on Employee Performance Ratings

    Information Systems ResearchUTD 24FT50AJG 4
    Published
  • 2022

    How Network Embeddedness Affects Real-Time Performance Feedback: An Empirical Investigation

    Information Systems ResearchUTD 24FT50AJG 4
    Published
  • 2021

    Are Traditional Performance Reviews Outdated? An Empirical Analysis on Continuous Real-Time Mobile Feedback in the Workplace

    Information Systems ResearchUTD 24FT50AJG 4
    Published
13
Published Articles
12
Under Review
8
Business Cases
3
U.S. Patents
Research Initiatives
CAIBT logo
Director

Center for AI and Business Transformation (CAIBT)

Advancing how organizations use AI to redesign work, sharpen decisions, and create lasting value — bridging technology with the human judgment required to make it stick.

caibt.org
palabras
Developer

palabras.io — NLP for tabular text data

Upload a spreadsheet, pick the text column, choose from measures like readability, sentiment, and syntactic complexity — and get an enriched, reproducible dataset back.

palabras.io
04 / Teaching
In the Classroom

Courses on AI strategy and predictive analytics — for the next generation of leaders.

BUAN 348/448

Predictive Analytics for Business

An introduction to predictive modeling and machine learning applications in business.

BUAN 368/468

AI Strategy & Management

A framework for identifying, evaluating, and managing AI initiatives across the enterprise.

BUAN 398/498

AI Creative Problem Solving

Hands-on exploration of generative AI tools to accelerate and enhance business problem solving.

Modalities
In-PersonOnlineHybrid
Levels Taught
UndergraduateMS / GraduateMBADBAExecutive Education
Countries
11countries
Argentina · China · Colombia · France · Israel · Japan · Morocco · Peru · Singapore · South Africa · USA
Distinct Courses
20+courses
Recipient of Lehigh's 2025 Undergraduate & MSBA Graduate Teaching Awards, and a five-time Faculty Member of the Year at Temple's Fox School of Business.
05 / Practice
Industry & Ventures

Three ventures co-founded. Fortune 500s served.

Co-Founded Ventures
  • SentinelPrompt
    Co-Founder · AI safety & adversarial testing
    2025—
  • Thinaer
    Co-Founder & EVP, Analytics & Data Science
    2020—24
  • DevelapMe
    Co-Founder & Chief Analytics & Information Officer
    2015—20
Selected Consulting Engagements
Amazon
Microsoft
Pfizer
Cisco
Comcast
Verizon
Lockheed Martin
Johnson & Johnson
American Airlines
Subaru of America
Mars Wrigley
Gates Foundation
06 / Recognition
Awards, Grants & Patents

Honored for research, teaching, and translating both into impact.

Awards

  • John B. Ochs Faculty AwardLehigh Office of Entrepreneurship · 2026
  • Lehigh United Nations Faculty FellowLehigh University · 2026
  • Undergraduate Teaching AwardLehigh College of Business · 2025
  • Graduate Teaching AwardLehigh MSBA · 2025
  • Faculty Member of the Year (5×)Temple Fox · 2016, 2017, 2018, 2019, 2020

Grants

  • Marcon Institute Fellow Award$10,000 · 2026
  • Lehigh Internal AI Grant$13,800 · 2026
  • NSF STRP-IG Grant$100,000 · 2025
  • Temple CIBER Research Award$5,000 · Co-PI · 2017

Patents

  • SentinelPrompt — real-time input risk detection for generative AIProvisional Patent · 2025
  • Data acquisition management systemU.S. Patent No. 12,235,860 · 2025
  • Communication management with hierarchical data selectionU.S. Patent No. 10,419,576 · 2019
07 / Service
Editorial, Review & Community

Contributing to the scholarly community.

Associate Editor
Information & Management
2026 —
Ad-hoc Reviewer
MIS QuarterlyInformation Systems ResearchJournal of MISInformation & ManagementOrganization Scienceand others
Philly OTD logo
Co-Organizer

Philly OTD

A regional research day bringing together IS and technology scholars from the greater Philadelphia area to share ideas, present emerging work, and build community across local institutions.

phillyotd.com